Junior Delivery Manager, Self-Service

United States
Freelance
Remote Within Region
Posted 2 months ago

About this role

About the Role

We are looking for a motivated and structured individual to join the Self-Service Product team as a Junior Delivery Manager. You will work directly alongside a Product Manager on a real product portfolio — this is hands-on work with real ownership from day one. This is the entry-level role that starts as a 3-month fixed-term contract; continuation is considered individually based on results.

Responsibilities

Delivery Support

  • Track ticket status in Jira, flag blockers and outdated items;
  • Maintain dependency notes and follow up on open action items;
  • Help coordinate cross-functional launches by monitoring readiness across teams.

Communication & Meetings

  • Prepare agendas and materials ahead of recurring meetings;
  • Write meeting summaries and distribute action items;
  • Draft weekly status updates for stakeholder channels.

Documentation

  • Keep Confluence pages current — process docs, decision logs, launch notes;
  • Structure notes from syncs into reusable documentation.

Research & Analysis

  • Conduct ad-hoc research (competitors, market, user flows);
  • Synthesize feedback into structured input for product prioritization.

Insights & Feedback Loop

  • Collect and structure feedback from team syncs and stakeholder discussions;
  • Identify recurring themes and prepare input for product backlog and prioritization;
  • Help track delivery metrics and flag friction points across the product workflow.

Requirements

  • Fluent English;
  • Structured thinking and attention to detail;
  • Ability to manage your own tasks independently.

Nice to Have

  • Familiarity with Jira and Confluence;
  • Interest in gaming, digital products, or B2B SaaS;
  • Any prior experience in coordination, support, or student project lead roles.

Recommended Skills for this Position

Cross-Functional Collaboration
Stakeholder Communication and Influence
Feature Prioritization
Agile/Scrum
User Research
Qualitative Research Methods

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