IS Business Analyst & UX Design Team Lead

At [REDACTED], we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

IS Applications & Architecture Manager

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Your role and responsibilities

In this role, you will have the opportunity to lead and continuously evolve a world-class Business Analysis and UX capability that serves as the trusted partner between business and technology. Through deep understanding of business goals, user needs, data insights, and process realities, your role will be to guide the organization from ideas to outcomes, helping teams make better decisions faster, deliver solutions people want to use, and realize measurable value from digital investments.

The work model for the role is: #Li_ hybrid

You will be mainly accountable for:

• Leading Discovery & Solution Shaping – Driving business and product discovery to define problems, identify opportunities, and translate strategy into actionable solution options and prioritized backlogs.
• Building and Leading the Analysis Practice – Leading, coaching, and developing Business Analysts and UX Designers, establishing standards, capabilities, and a culture of customer-centric and data-driven decision making.
• Owning Requirements & Experience Quality – Ensuring business needs, user journeys, and requirements are aligned, traceable, testable, and ready for successful delivery and adoption.
• Enabling Stakeholder Alignment – Partnering with business leaders, product owners, architects, and delivery teams to align priorities, facilitating decision making, and ensuring successful outcomes.
• Driving Analysis Excellence – Defining and continuously improving frameworks, methods, templates, and communities of practice to ensure consistent and scalable…