Interaction Designer, User Researcher, Usability Tester
About this role
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📋 Description
- Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing
- Design and specify user interfaces and information architecture
- Lead participatory and iterative design activities, including observational studies, customer interviews, usability testing, and requirements discovery
- Produce user requirements specifications, experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications
- Communicate research findings, conceptual ideas, detailed design, design rationale, and goals verbally and visually
- Plan and facilitate collaborative critiques and analysis and synthesis working sessions
- Collaborate with visual designers and development teams to meet customer goals and deliver design specifications
- Design and develop internet/web pages and applications
- Develop proof-of-concepts and prototypes of easy-to-navigate user interfaces
- Research user needs and potential system enhancements
- Code, test, debug, document, and implement web applications using a variety of platforms
- Plan, recruit, and facilitate usability testing
- Analyze and synthesize usability testing results and provide system change recommendations
- Create usability testing plans, testing scripts, and usability testing reports
🎯 Requirements
- Bachelor's degree in a related field
- Minimum of three (3) years of combined experience in Interaction design, user research, and usability testing
- US Citizen
- Ability to successfully complete a government issued background investigation
- Ability to obtain a Public Trust
- Prior Public Trust or Security Clearance preferred
- Strong analytical and critical-thinking abilities
- Ability to turn ambiguous requirements into actionable plans
🏖️ Benefits
- Remote work
- Public Trust clearance opportunity
- Opportunity to support a DHS program and work with Dynamics 365, Power Platform, SharePoint, Office 365, Azure, Dataverse, Drupal, Confluence, Jira, and ServiceNow
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