Instructional Designer
About this role
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📋 Description
- Collaborate with Engineering, Architecture, Partner Services, and Support to identify technical skill requirements for successful deployments
- Build structured learning paths for solution architects, integration engineers, technical consultants, and admins
- Design and maintain content on topics such as architecture, integrations, APIs, data models, environments, configuration, and security
- Develop hands-on labs, implementation playbooks, and troubleshooting guides that mirror real deployment scenarios
- Partner with LMS Platform Lead to segment and secure technical content for the right audiences (internal vs partner vs customer IT)
- Keep technical curriculum fully aligned with release notes, new integrations, and infrastructure changes
- Support technical certifications for partners and internal teams
🎯 Requirements
- 4–8+ years in technical enablement, developer education, or solutions / Partner Service enablement
- Strong technical literacy in SaaS architectures, integrations, APIs, data pipelines, ideally within enterprise ecosystems
- Demonstrated ability to explain complex technical concepts to mixed-skill audiences
🏖️ Benefits
- Flexible working hours
- Competitive Salary Package and Bonus scheme
- A challenging role in a fast-growing AI-driven company
- A diverse and international team with strong ownership and a can-do mentality
- Opportunities to contribute meaningfully to the organization's growth and development
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