Instructional Designer – Contractor

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📋 Description

• Partner with Subject Matter Experts across Product, Commercial, HR and Leadership to transform complex business and technical content into practical, scalable learning
• Design, develop and deploy learning experiences supporting onboarding, reboarding, product proficiency, commercial excellence and customer engagement skills
• Own learner journey design, content development, e-learning production, role-play simulation design, and Docebo administration and configuration
• Develop storyboards for learning programs, courses and modules
• Build digital learning using Articulate Rise, Storyline, Docebo Create or an agreed equivalent
• Use scenario-based learning, branching conversations, case studies, knowledge checks, video, gamification and interactive simulations where appropriate
• Design realistic role-play exercises aligned to [REDACTED] ICPs, buyer personas and sales motions
• Configure AI-driven coaching simulations in Docebo for product value pitching, discovery, qualification, objection handling, value selling and executive conversations
• Define coaching criteria, performance rubrics and actionable feedback
• Configure courses, curricula, assignments, learning plans, certification pathways and learner journeys in Docebo
• Implement assessments, completion criteria, progress tracking and reporting aligned to onboarding and reboarding milestones
• Maintain a seamless learner experience across digital, virtual, classroom and performance-support assets
• Develop knowledge assessments, practical exercises and competency evaluations
• Define success measures for engagement, completion, knowledge, skill application and business impact
• Analyze learner data and feedback, identify trends and recommend evidence-based improvements
• Support a pilot cohort, gather feedback and incorporate agreed changes
• Produce LMS administration and maintenance documentation
• Handover editable source files, approved assets and agreed operating guidance at contract completion
• Initial engagement scoped at 5–6 weeks, with an option to extend to 8 weeks

🎯 Requirements

• 3+ years of learning experience or instructional-design experience
• Ideally supported by a portfolio of B2B SaaS sales or commercial-enablement programs
• Ability to extract, simplify and structure learning content from technical and business SMEs
• Curriculum, learner-journey, storyboard, assessment and performance-support design capability
• Proficiency with at least one major authoring tool, such as Articulate Rise, Storyline, Docebo Shape, iSpring or equivalent
• Hands-on experience with Docebo or a comparable LMS, including course configuration, learning plans, assessments and reporting
• Experience designing scenario-based learning, sales role plays or AI-enabled coaching simulations
• Stakeholder and independent project-management skills
• Ability to manage SME reviews and delivery milestones in a lean team
• Practical understanding of adult learning, accessibility, evaluation and iterative improvement

🏖️ Benefits

• Equal opportunities employer
• Inclusive environment for all employees and applicants
• Applications welcomed from all individuals regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation
• Personal data processed in accordance with the UK GDPR and the Data Protection Act 2018
• Personal data used solely for recruitment purposes

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