Human Factors Usability Researcher & Evaluator

[REDACTED]

Thank you for your interest in employment with [REDACTED]. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation’s top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: “Lighting the Pathway of Freedom”. And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us!

[REDACTED], a 100% employee-owned company, is seeking a talented Human Factors Usability Researcher & Evaluator to join our innovative Human-Machine Interaction (HMI) team. This role is both highly collaborative and customer-facing, requiring close engagement with stakeholders to understand system requirements and user needs. As part of the Human-Machine Interface (HMI) team, you will play a key role in optimizing usability through rigorous, data-driven human factors research. You will identify key system components, select appropriate research methods, define performance metrics, and design/execute human‑factors studies. Your work will focus on generating reliable, quantifiable data that leads to actionable recommendations and measurable system improvements.

Your responsibilities will include:

User Needs & Workflows:

• Analyze user workflows, tasks, and decision-making processes through detailed personas, journey maps, and other usability methodologies.
• Identify and understand user needs and pain points through in-depth user interviews, heuristic evaluations (analyses), and cognitive task analyses.
• Advocate for the user in…