Head of User Experience, OpenBlue

Shape the experience across an entire digital portfolio

Lead the user experience and design team shaping the next generation of [REDACTED] software. This role combines leadership across the full portfolio with hands-on design, bringing customers, Product Management, AI and Engineering together to turn complex building challenges into clear, connected experiences. You will help shape new products and improve existing ones, influencing not just how they look, but how they work for the people using them. We care about one thing above all: experiences that delight users, stick, and drive business growth.

Explore [REDACTED] to discover the portfolio and the customer challenges you could help solve.

What you will do

• Define the UX vision and roadmap across the portfolio, connecting customer needs with product and business priorities.
• Lead, coach and develop a UX/UI team, setting clear priorities and high design standards.
• Take an active, hands-on role in shaping concepts alongside the team, from early exploration through detailed interaction and interface design.
• Bring ideas to life through user flows, wireframes, journey maps and prototypes, helping teams explore alternatives and make informed decisions.
• Partner with customers, Product Management, AI and Engineering to test assumptions and refine solutions.
• Build and evolve shared design patterns and a scalable design system for a consistent portfolio experience.
• Embed research, customer feedback and usability testing into development, measuring impact through usability, adoption and customer outcomes.

How you will do it

• Design alongside the team, turning complex requirements into clear user journeys, interfaces and prototypes.
• Interact with customers on a usual basis to ensure products respond to their needs.
• Use the latest AI tools to build UIs and…