Head of Product – Personal Banking

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📋 Description

• Own Personal Banking end-to-end, including product strategy, team leadership, growth, engagement, and business performance
• Build a personal banking experience covering money management, banking, savings, investments, money movement, and future lending
• Own metrics, product strategy, and customer propositions
• Set a high product-craft bar across copy, latency, and empty states
• Drive AI adoption where it meaningfully improves the product experience
• Recruit and lead a high-performing product management team
• Establish build discipline, develop future leaders, and set an operating cadence and culture focused on pace and quality
• Own acquisition, activation, retention, and growth loops
• Connect Personal Banking to the businesses [REDACTED] already serves
• Own uptime, correctness, latency, and support outcomes
• Align product, engineering, design, data, risk, compliance, legal, marketing, support, and partners behind a cohesive strategy

🎯 Requirements

• Built consumer products used by millions of people
• Shipped AI-led products to real consumers
• Customer-centered, data-driven, and experimentation-oriented approach
• 10+ years building consumer products, including ownership of product growth and economics
• 5+ years leading product managers, including hiring, coaching, org design, and performance management
• Experience launching and scaling 0-1 products alongside operating a large product with real customers
• Exceptional cross-functional leadership across engineering, design, data, risk, compliance, and partners
• Sound judgment in a regulated environment
• Banking, payments, or fintech experience is nice to have
• Must be located in the United States or Canada for the applicable employee salary range

🏖️ Benefits

• Equity (stock options/RSUs)
• Benefits
• Competitive total rewards package

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