Global UX Research & Design Specialist

Job Description

At [REDACTED], Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.

Job Title: Global UX Research & Design Specialist

Reports to: Manager, Global UX and Optimization

Location: Remote - US

Interested applicants must reside in one of the following approved states: Arizona, California, Colorado, Minnesota, New Jersey, Texas

The Role

As the Global UX Research & Design Specialist, you will be a key driver in shaping the digital experience for [REDACTED]'s global brands. You'll join a team dedicated to creating meaningful consumer value and business impact by delivering seamless, high-performing experiences across digital and physical touchpoints. Your work will elevate brand engagement, optimize performance, and enable scalable growth through insight-driven strategies, innovative design, and operational excellence. This role is meaningful because you will transform the way millions of consumers interact with our brands, making every digital journey intuitive, engaging, and impactful.

We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

Your Impact

• Drive the transformation of [REDACTED]'s digital experiences by uncovering deep user insights and translating them into innovative, intuitive solutions that delight millions of consumers worldwide.
• Lead the charge in creating seamless, high-performing journeys across web and mobile platforms, ensuring every interaction reflects our brand's commitment to excellence and authenticity.
• Empower cross-functional teams by communicating research findings and actionable recommendations that spark alignment, inspire creativity, and accelerate business growth.
• Champion experimentation and optimization, leveraging behavioral analytics and A/B testing to continuously refine and elevate the consumer experience.
• Shape the future of global UX by designing scalable systems, fostering collaboration, and setting new standards for accessibility, inclusivity, and performance.
• Be a catalyst for meaningful change—your work will directly impact how [REDACTED] connects with customers, drives engagement, and achieves business success in a rapidly evolving digital landscape.

Who You Are

• Strong human-centered mindset with experience in site optimization, research, testing, design, and analytics.
• Skilled in leading research and design strategies that meet user needs across the globe.
• Experienced in creating a data-driven and collaborative decision-making environment.
• Advanced industry knowledge of innovative technology and UX/UI practices.
• Proficient in optimization and UX tools, with strong attention to detail and advanced data management skills.
• Experienced with Figma and familiar with HTML/CSS/JS and visual editors.
• Background in working with B2C brands.
• Bachelor's degree in UX, User Centered Design preferred and/or related work experience.
• 5+ years of experience in user research, UX design, digital design, digital analytics, A/B testing, personalization platforms, and behavioral analytics (Fullstory, Content Square).
• Demonstrates [REDACTED] global leadership competencies: authenticity, championing diverse teams, driving strategy, cultivating innovation, delivering results, and building connection.

What We'll Give You

• Competitive Pay and Bonuses - We've created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they're valued.
• Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
• Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees' needs to get out, get healthy and come back stronger than ever.
• Extras, discounts and perks - Being a valued member of the [REDACTED] team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
• Growth and Development - [REDACTED] was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development.
• Health and Wellness - There's nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.

$79,900.00 - $107,800.00

The salary range posted reflects the estimated minimum and maximum target for new hire salaries for this role in:

[REDACTED], [REDACTED] (Remote)

Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

Equal Employment Opportunity

Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.