Freelance Principal UX Researcher
About this role
- Start date: Mid-October
- Involves UX research coaching, establishing and embedding research practices, and research to empower multiple product teams
- Immediate interviews
- Initial contract duration: 4 months (possibility for perm)
- £ day rate (outside IR35)
- 2 days per week in-office (Canary Wharf)
About [REDACTED]
We’re a tech and product consultancy, building enterprise software products for blue-chip companies, multinationals and PLC’s. The best bit about [REDACTED] is, of course, the team. We’ve been around for 15+ years now, and we are over 130 strong. We are really proud of our people; we support and learn a lot from each other; we work really hard but have fun doing it. We are a diverse group made up of 22 different nationalities, speaking 17 different languages. Headquartered in London, we also have offices in Cape Town and Leeds.
The Role
As a Freelance Principal UX Researcher, you own research across a multi-team client programme. You run strategic discovery that shapes what gets built, set research standards, and make sure customer insight drives prioritisation.
Our clients often have fragmented, siloed research that restarts with every study. You turn it into a working discipline. This is a working leadership role: part hands-on researcher, part standard-setter, part connector.
As a Freelance Principal UX Researcher, you will focus on:
- Leading strategic discovery into what to build first, next and in the vision
- Setting research methods and standards across the programme
- Building research operations so insight is reusable
- Turning insight into roadmap decisions
- Growing and managing researchers
Key Responsibilities
Strategic discovery
Lead discovery end-to-end, from plan to a validated view of what…
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