Founding Product Designer

About us

Insurance is one of the largest industries in the world, and it still runs on manual work nobody wants to do. Claims is the clearest case: high-volume, repetitive workflows handled over the phone, by email, and across 200-page PDFs, most of it sitting in systems built in the early 2000s. Software has circled this problem for decades without touching the core of it, because nothing could make the calls or read the documents. AI finally can. [REDACTED] builds agents that run the full claims lifecycle, from intake to settlement, so teams can move faster, eliminate busywork, and get more right.

Out of [REDACTED] we went from zero to seven figures of ARR in twelve months, and are now growing 3X quarter over quarter while working with some of the largest carriers in the world. [REDACTED] is backed by top investors, and our founding team includes builders from MIT, Harvard, and Cornell. We aim to become the automation layer for the entire insurance industry, and we intend to get there with a talent-dense team where everyone is enabled to do best work of their careers.

The Role

Our agents already do the work. They make the calls, read the records, and close the file. What we have not built yet is the thing our customers sit in all day while that happens.

Right now that surface is an interface an engineer put together so the agents had somewhere to report. It works. It was never designed. In the next few months the largest insurance companies in the country start running real claims operations through it, and it has to hold up as the system their users live in.

We are hiring our first designer to own that. Every surface a customer touches, from the screen an examiner opens at 8am to the report an executive reads on Friday. You will build the design language, the research practice, and the bar for everyone who joins after you.

What You'll Do

Own every surface a customer touches. The claims workspace, the…