Forward Deployed Product Manager – AI Agent (EMEA)

Overview

[REDACTED] is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, [REDACTED]'s co-founder and chairman is [REDACTED], the genius behind [REDACTED], [REDACTED], [REDACTED], and more. Our leadership also includes CEO, [REDACTED], the co-founder of [REDACTED] and [REDACTED], and co-founder, [REDACTED], an early member of [REDACTED].

We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including [REDACTED], [REDACTED], [REDACTED], and former [REDACTED] CEO [REDACTED]. Our valued customers include brands like [REDACTED], [REDACTED], [REDACTED], and [REDACTED] and we've been recognized by [REDACTED] and [REDACTED] as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at [REDACTED].

About the Role

As our first EMEA Forward Deployed Product Manager, AI Agent, you will create, deploy and optimize AI Agents that transform our customers' businesses and delight their customers. This highly cross-functional and customer-facing role blends product thinking, a nose for value, and project leadership with senior customer executives. At the end of the day, you own each AI Agent and the outcomes they drive for our customers, and you take that personally. You are a creative, pragmatic problem solver who thrives in fast-paced environments, rolls up…