Experience Designer - Design System

About the role: Experience Designer, Design System – 24 month Max term

Reporting into the Digital Product Leader, the Experience Designer will focus on the development of the foundations, components and patterns of the design system that the Customer Transformation (CTX) squads build on.

This role is hands-on. It designs foundations and components, writes the guidance that goes with them, co-owns the governance of the design system, and works with front-end engineering so that what is designed and what is coded are consistent.

Responsibilities include:

• Partner with Engineering Product Owner to develop design system foundations & road map including components & patterns
• Develop & define the token taxonomy so brand, themes and accessibility are enforced by the system rather than re-decided in every squad
• Design the system to WCAG 2.2 AA ensuring accessibility is built into the detail of every component
• Write and maintain documentation that allows designers or engineers correct component usage allowing for ease of use and growth in adoption
• Partner with front-end engineering so the designed library and the coded library stay in parity (React Native)
• Incorporate AI readability and interaction with AI agents into the Design System.

Be Impactful when you are applying…

The ideal candidate will be a senior, hands-on user experience and interface designer who has designed customer-facing digital products and has designed systems, used by multiple squads. You will also have most of the following:

• Substantial experience (5+ years) designing digital products and experiences end to end, with a track record of shipping interfaces that delivered measurable customer and/or commercial outcomes.
• Strong craft across interaction and interface design, including state design, prototyping and visual design, with high fluency in [REDACTED] and its component, variant and variable capabilities.
• Systems thinking, with the ability to design for reuse and composition and to hold coherence across a large surface area built by different teams.
• Practical accessibility capability, with a working knowledge of WCAG 2.2 AA and demonstrated experience designing accessible components and testing with assistive technology.
• Technical fluency sufficient to partner credibly with front-end engineering on a coded component library, including an understanding of how experiences need to be designed for React Native.
• Working capability in evaluative research and usability testing, and the ability to use behavioural data and analytics to inform and defend a design decision.
• Fluency with AI as both a design material and a design tool, with judgement about where it adds value and where it does not.
• Is resilient, pragmatic with strong communication skills.

How to Apply

If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button to submit a confidential application. For any questions reach out to [REDACTED], Talent Partner – Technology @ [REDACTED]

Why Us?

[REDACTED] is a place where all employees are genuinely valued, supported, and free to be themselves — because we believe that’s when we’re at our best.

We embrace diversity of background, experience, and perspective, and we encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from the LGBTQ+ community.

Here’s what you can look forward to

• Performance recognition and incentive programmes - tailored to different roles and teams to reward great work through the year
• Employee discounts on electricity and gas, plus savings on major brands and products
• 20 weeks’ paid parental leave – completely gender-equal
• Energise Program – flexible working that’s team-centric, enabling teams to agree and succeed together
• Supportive leaders and a down-to-earth culture where you can be your authentic self.