EverPro - Product Designer, Invoice Simple (Remote Canada)

Job Description

[REDACTED] (Nasdaq: [REDACTED]) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its [REDACTED], [REDACTED], and [REDACTED] brands specializing in Home, Health, and Wellness service industries, [REDACTED] provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at [REDACTED].

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: [REDACTED]

Within [REDACTED], [REDACTED] serves one-person businesses and microbusinesses across industries and countries. Its highly rated, mobile-first product helps customers create estimates, send invoices and get paid without becoming software experts. Our ambition is to become the financial operating system for one-person businesses, helping them get paid, manage their money and grow while staying radically simple.

[REDACTED] has global reach, hundreds of thousands of customers and a meaningful payments business. We are investing in customer growth, financial workflows and AI that completes useful work, not just answers questions.

This is a builder’s role. We want a designer who prototypes at speed, often with AI tools, puts ideas in front of customers early, and works as a true partner to product and engineering rather than at the end of a handoff. You’ll report to the Design Manager.

What You’ll Own in Your First Year

• Shipped, measurable improvements to onboarding and early customer experiences.
• Thoughtful information architecture for the features you design, so new capabilities fit naturally into the app.
• A faster design rhythm, with ideas tested as interactive prototypes with customers in days.
• Contributions to our design system that keep new features consistent and simple across iOS, Android and web.
• AI-powered experiences that feel natural, trustworthy and easy to control.
• Strong, trusted working relationships with your product and engineering partners.

Responsibilities

• Prototype fast, learn faster: Turn ideas into interactive prototypes in hours or days, using Figma, AI prototyping tools or code. Put them in front of customers early, learn what works and iterate before engineering time is committed.
• Protect simplicity as the product grows: As [REDACTED] expands into payments, bookkeeping and AI, help answer the information architecture questions in your areas: where new capabilities live, what stays out of the way, and how navigation scales without clutter. Help the product do more while feeling like it does less.
• Think beyond the screen: Look across the journeys you work on to find the biggest experience problems and opportunities. Bring evidence-based recommendations that help your squad decide what to tackle next.
• Design for outcomes: Work toward your squads’ activation, retention and conversion goals. Design experiments, read results with your PM and analyst, and let customer behaviour shape the next iteration.
• Design AI people trust: Create experiences where AI completes real work for customers while keeping them informed and in control, especially when money is involved.
• Be a seamless partner: Work side by side with product managers and engineers from discovery through delivery. Share work early, sweat the implementation details, and contribute to our design system so quality holds across iOS, Android and web.

Skills and Experience needed for success in this role:

• 3+ years designing digital products, with a portfolio of shipped mobile and web work and the impact it had.
• Strong interaction design skills and a solid grasp of information architecture, including simplifying complex workflows for non-technical users.
• Rapid prototyping skills in Figma and AI-assisted prototyping or coding tools. Be ready to show something you prototyped quickly.
• Experience designing consumer, SMB or self-serve products. Experience with growth goals such as activation, conversion or retention is an asset.
• Comfort with research and data: running customer sessions, reading analytics and designing experiments.
• Familiarity with native iOS and Android patterns and with working in a design system.
• Experience with payments, fintech or financial products is an asset.
• A maker at heart who would rather show an idea than describe it.
• Obsessed with simplicity and willing to fight for it.
• Curious about customers and how they actually work.
• Collaborative and low ego, eager to learn and open to feedback.
• Sweats the details while keeping the whole customer journey in mind.
• Excited to help one-person businesses succeed, without adding complexity.

Where:

The [REDACTED] team is distributed globally, with teams in the U.S., Canada, the U.K., New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Robust wellness benefits, including an annual wellness stipend
• 3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you
• Employee Stock Purchase Program
• Registered Retirement Savings Plan (RRSP) with 4% company match

Compensation: The target base compensation for this position is $80,000 to $95,000 CAD per year. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

[REDACTED] is an equal opportunity employer committed to an inclusive workplace. We welcome applicants from diverse backgrounds and experiences.

[REDACTED] is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

[REDACTED] uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.

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