Director, Product Design

CA - San Francisco; WA - Seattle; NY - New York, US
Posted 1 week ago

About this role

[REDACTED]

Who we are:

Shape a brighter financial future with us.

Together with our members, we're changing the way people think about and interact with personal finance.

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The team

The [REDACTED] product design team is dedicated to developing user-friendly and intuitive experiences. This role is specifically leading the PALS team, which is a strategic business unit that manages the company's Protect (insurance), At Work (employer benefits), Lantern (marketplace), and Small Business (SMB) verticals. This team is focused on driving significant growth and profitability across these diverse offerings. They're responsible for the full lifecycle of these businesses, from setting strategy and managing P&L to leading execution, a wide variety of external partnerships, and member experience. The team's primary goal is to scale these businesses into the next major growth engines for [REDACTED].

The role

As the Design Director for the PALS team, you will be a pivotal leader, overseeing the entire design lifecycle for four distinct and innovative product lines: Protect, At Work, Lantern, and Small Business (SMB). You will be responsible for driving innovation, design execution, ensuring seamless feature delivery, and upholding operational excellence across all PALS offeri…

Recommended Skills for this Position

UX Strategy and Management
People Management for UX Leaders
Stakeholder Communication and Influence
Data-Driven Design
User Research
Agile Methods for UX
Mobile UX Design
Responsive and Adaptive Design
Information Architecture
Design–Development Handoff
Feature Prioritization
User-Centered Design
Human-Centered Design
Design Thinking
Presentation and Communication Skills for UX
Workshop Facilitation

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