Director of Product

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📋 Description

• Partner with the CEO and CTO to develop and evolve [REDACTED]'s product strategy, ensuring roadmap priorities reflect both near-term customer needs and long-term enterprise value
• Serve as the primary owner of roadmap recommendations and prioritization, partnering closely with the CEO and CTO to align product investments with company strategy
• Conduct ongoing customer discovery to surface unmet needs, validate assumptions, and translate customer insight into product decisions
• Continuously scan the market — competitors, adjacent tools, and category trends — and translate findings into clear roadmap implications
• Get into the field: on-site customer observation, customer and prospect meetings, and riding along on sales calls to see real workflows firsthand
• Partner with sales on active deals and run win/loss analysis to feed positioning, prioritization, and roadmap
• Blend market signal with technical opportunity and constraints to form a defensible point of view on what to build and why
• Serve as the primary customer-facing product voice, gathering feedback, communicating upcoming changes, and managing expectations through the development cycle
• Write detailed technical specifications, functional requirements, and user stories that engineering can act on without translation
• Partner hands-on with the delivery organization throughout the build — ensuring they have what they need, removing ambiguity, and verifying that what ships actually solves the customer's problem
• Lead product design decisions, working directly in design tools or with external design resources to produce high-quality UX outcomes
• Manage the full product lifecycle, from discovery and spec through engineering delivery, QA, launch, and post-launch review
• Collaborate with sales and customer success to support deals, onboardings, and escalations that have a product dimension
• Build and maintain product documentation, release notes, and internal training materials
• Leverage AI aggressively across discovery, analysis, specification, design, and product development workflows. Continuously evaluate emerging AI capabilities and identify opportunities to incorporate them into both [REDACTED]'s internal operations and customer-facing products.

🎯 Requirements

• 5+ years of product management experience with significant ownership of roadmap, customer discovery, and product strategy. Previous Director title is not required.
• Experience owning a full product roadmap independently, without a supporting PM team or dedicated design organization.
• Demonstrated ability to conduct structured customer discovery and translate raw insight into clear, prioritized product decisions
• Familiarity with product design tools (Figma or equivalent)
• Exceptional written and verbal communication skills; you write specs, roadmaps, and customer comms that people actually read
• Strong technical acumen, comfortable reviewing code, writing detailed specs, and engaging directly with engineering on complex tradeoffs
• Experience with ERP, accounting systems, financial software, or other operational systems of record is highly desirable, especially B2B enterprise software solutions.

🏖️ Benefits

• paid holidays and paid time off
• a 401(k) Plan with company participation
• health and dental insurance
• life and disability insurance
• a vision discount plan

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