Director of Product Management

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📋 Description

• Set product strategy and vision aligned with company strategy and competitive landscape
• Continuously engage with customers, users, Sales, Support, and Customer Success to represent the target market
• Own and prioritize the product roadmap
• Define and communicate product requirements, priorities, business outcomes, and release objectives
• Act as the voice of the customer and target market for Product Development and cross-functional teams
• Partner with Engineering Managers and Product Development throughout discovery, validation, delivery, and iteration
• Coach and mentor Product Managers and raise product-team standards
• Collaborate with Product Marketing, Sales, and Customer Success on positioning, enablement, launches, and strategic customer engagements
• Monitor customer feedback, market trends, competitive positioning, and product performance
• Communicate strategy, roadmap updates, and priorities to technical and non-technical audiences, including leadership
• Establish product management practices, standards, processes, and cross-team coordination
• Align product strategy across the full product portfolio
• Evaluate and prioritize proposed features and products; assist junior Product Managers with roadmaps
• Standardize product processes and maintain current product content for releases
• Build product competence through training for Sales, Solutions Engineers, Product Success, and Help Desk Engineers
• Maintain competitive radar and market-traction metrics
• Develop relationships with industry analysts and pursue co-presentation opportunities
• Create and maintain product intranet content and sales collateral; run product forums
• Drive marketing and sales initiatives for product opportunities
• Present upcoming releases and product roadmaps to customers and build relationships with lead users
• Measure and improve team effectiveness with Engineering Managers and Product Owners
• Run department and cross-company meetings and build relationships with peers and senior executives

🎯 Requirements

• 7+ years of product management experience with demonstrated leadership experience and strategic business impact
• Experience working for a B2B software company with approximately $50 million in revenue
• Demonstrated ownership of product strategy and roadmap prioritization across multiple quarterly planning cycles
• Experience mentoring, coaching, or informally guiding other Product Managers
• Experience working for an early-stage B2B software tech startup and at a fully remote company
• Experience partnering with direct sales organizations, including Account Executives and Solutions Engineers
• Experience working for a company with multiple products as part of an integrated platform
• Experience supporting Fortune 500 and mid-market companies
• Worked closely with Product Development team members as primary users/stakeholders
• Experience balancing customer demands, competitive pressures, and the need to progress toward product vision
• Experience articulating product value proposition and ROI to internal and external audiences
• Experience identifying, analyzing, and tracking main competitive products and market positioning
• Strong history of direct customer engagement, including discovery conversations, product feedback sessions, and strategic account interactions
• Continuous discovery
• Customer empathy and advocacy
• Engaging users, customers, and non-customers in early-stage product development
• Setting and communicating product strategy
• Coaching and developing PM talent
• Using AI tools for Product Management work
• Using AI coding tools to create working prototypes
• Articulate speaking, persuasive writing, and motivating presentation skills
• Resume and cover letter required; applications without a cover letter will not be considered

🏖️ Benefits

• Equal Employment Opportunities
• Reference and background checks
• Fully remote work arrangement

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