Director of Product Management

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📋 Description

• Define and own the strategic direction, vision, and multi-year roadmap for assigned product portfolios.
• Identify market opportunities, competitive threats, customer needs, and emerging industry trends to inform investment decisions.
• Align product strategy with company objectives, financial targets, and growth initiatives.
• Establish portfolio priorities and make investment tradeoff decisions.
• Own product business outcomes, including revenue growth, adoption, retention, customer satisfaction, profitability, and market share.
• Develop and refine pricing, packaging, monetization, commercialization, and go-to-market strategies.
• Partner with Finance and Executive Leadership on business cases, product investments, and return-on-investment analysis.
• Define success metrics and review portfolio performance to identify growth and optimization opportunities.
• Drive product lifecycle decisions, including launches, modernization, expansion, and retirement.
• Oversee go-to-market strategy and launch readiness for major product initiatives.
• Partner with Marketing, Sales, Customer Success, and Operations to drive product adoption and commercialization.
• Support strategic customer engagements, executive briefings, and key client discussions.
• Lead market research, competitive intelligence, and customer discovery efforts.
• Monitor market trends, competitor activity, regulatory changes, and customer needs.
• Lead, coach, develop, and evaluate a team of Product Managers and a Product Designer.
• Create a high-performance culture focused on accountability, customer outcomes, continuous improvement, and professional growth.
• Remain actively involved in product discovery, prioritization, roadmap decisions, and strategic initiatives.
• Guide teams in developing features, epics, business cases, and requirements aligned with business and customer objectives.
• Support complex initiatives requiring executive alignment, cross-functional coordination, or significant organizational change.
• Remove organizational barriers and escalate issues affecting execution or business outcomes.
• Ensure product teams maintain backlog discipline, strategic alignment, and execution excellence.
• Influence and align stakeholders across Engineering, Architecture, Finance, Compliance, Operations, Marketing, Legal, Sales, and Customer Success.
• Communicate strategy, priorities, tradeoffs, risks, and performance updates to executive and cross-functional audiences.
• Represent Product Management in executive planning, strategic reviews, and company-wide initiatives.

🎯 Requirements

• Bachelor's Degree in Business, Computer Science, Engineering, Marketing, or a related field.
• Minimum ten (10) years of Product Management experience, including ownership of product strategy, roadmaps, and measurable business outcomes.
• Minimum five (5) years of people leadership experience managing Product Managers or equivalent product organizations.
• Demonstrated success leading product portfolios with measurable revenue, adoption, customer satisfaction, and commercial outcomes.
• Experience developing product strategies, pricing models, monetization approaches, commercialization plans, and go-to-market initiatives.
• Experience conducting market analysis, competitive intelligence, customer research, and market validation activities.
• Proven ability to influence executive stakeholders and drive alignment across multiple business functions.
• Strong analytical, financial, strategic thinking, prioritization, and decision-making skills.
• Excellent written, verbal, presentation, and executive communication skills.
• Minimum five (5) years of experience serving Credit Unions, Financial Institutions, Banks, Fintechs, or related financial services organizations.
• Demonstrated understanding of the Credit Union and Financial Institution landscape, including customer needs, buying motions, competitive pressures, and industry trends.
• Experience working directly with Credit Union or Financial Institution customers, partners, or executive stakeholders.
• Experience delivering or managing products in one or more of the following areas: digital banking, Core Banking, loan payments and debt repayment, ACH, card processing, money movement, banking APIs and SDKs, white-label user experiences, or financial services SaaS solutions.
• Broad working knowledge of payment technologies, digital banking ecosystems, and financial services product offerings. Deep technical subject matter expertise is not required.
• Ability to travel locally and/or nationally.
• [REDACTED] is a Substance-Free Workplace and requires pre-employment drug testing.
• [REDACTED] does not hire tobacco users as allowed by law.

🏖️ Benefits

• Competitive overall compensation package
• Work/Life balance
• Employee engagement activities and recognition awards
• Years of Service awards
• Career enhancement and growth opportunities
• Emerging Professionals and Mentor Program
• Continuing education and career certifications
• Variety of healthcare coverage options
• Traditional and Roth 401(k) retirement plans
• Lucrative Wellness Program

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