Director of Design

About Us

[REDACTED] builds technology that strengthens the social safety net in America. We envision a future where every American has the tools and resources they need to thrive.

The safety net's strength depends not just on funding, but delivery. [REDACTED] exists to dramatically improve how government benefits are delivered. Managing SNAP benefits, picking a D-SNP plan, or protecting against EBT theft should feel as seamless as [REDACTED] or [REDACTED].

Governments struggle to build modern, scalable user experiences. We don't.

Over 5 million Americans trust [REDACTED] today. We've grown revenue 35% YoY and are reinventing entire benefit categories, including Medicare, around the real needs of low-income Americans. We're building a high-growth, high-ceiling, sustainable for-profit company where impact drives revenue.

The Role

[REDACTED]'s mission is to improve how government benefits are delivered and help low-income Americans strengthen their financial health. Millions of households use our app to check an EBT balance, track a SNAP deposit, protect their benefits from theft, or choose a Medicare plan, and they should get an experience that is fast, dignified, and worthy of the stakes. Most software built for these families falls short of that.

Closing the gap is our market opportunity, and it gives design unusual leverage: much of the work is turning rules written for administrators into something the people they govern can understand and act on.

We're looking for a Director of Design with strong taste who can tie design decisions to revenue, retention, and company priorities, and who will define what design means at an AI-native company. This person will report to our Head of Product and be a core member of EPD leadership.

Here's how you'll impact the company:

• Lead a senior, autonomous design team. You'll lead a team of seven designers, five of them at…