Digital Product Manager – Legal Technology

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📋 Description

• Define, deliver, and manage the lifecycle of products within [REDACTED]'s Legal Technology portfolio
• Create, drive, and execute product strategy
• Partner with Legal, Claims, Compliance, and Technology stakeholders to improve legal and litigation workflows, legal operations, decision-making, and business outcomes
• Use customer feedback, operational data, market research, and analytics to inform product strategy, prioritization, and investment decisions
• Lead product discovery, experimentation, and test-and-learn activities
• Decompose complex legal, operational, and technical challenges into product capabilities, user stories, and prioritized backlogs
• Define and manage KPIs measuring adoption, operational efficiency, user satisfaction, productivity gains, and business impact
• Serve as the voice of attorneys, legal professionals, claims users, and business stakeholders
• Manage product backlogs and communicate product vision and stakeholder feedback
• Collaborate with engineering, architecture, data, analytics, security, and vendor partners to deliver scalable, secure, and compliant solutions
• Drive evaluation and adoption of AI, Generative AI, automation, analytics, and workflow solutions
• Communicate product strategy, roadmaps, priorities, risks, and business outcomes to senior and executive stakeholders
• Coach and mentor team members on product management practices, experimentation, outcome measurement, and cross-functional collaboration

🎯 Requirements

• Experience managing enterprise software products, digital platforms, or workflow solutions
• Experience identifying, defining, and delivering AI-powered capabilities, including document intelligence, knowledge retrieval, workflow automation, decision support, and analytics solutions
• Experience working within Legal Technology, Legal Operations, Litigation Technology, Compliance, Risk, Claims, or other highly regulated business domains
• Familiarity with legal workflows, legal operations processes, litigation management, document management, knowledge management, contract management, compliance, or related disciplines
• Experience leveraging data, analytics, and customer insights to drive product strategy and decision-making
• Understanding of Artificial Intelligence, Generative AI, intelligent automation, and emerging technologies, including identifying and delivering practical business use cases
• Experience evaluating and implementing third-party software solutions and partnering with external vendors
• Ability to influence and align stakeholders across Legal, Technology and other enterprise areas
• Strong strategic thinking, product discovery, prioritization, communication, and executive presentation skills
• Experience leading cross-functional teams within Agile product development environments
• Business Case Analyses, Collaboration, Legal Compliance, Process Improvements, Product Management, Product Roadmapping, Product Strategies, Systems Thinking, Technical Product Management
• Successful candidates must submit to a background investigation
• [REDACTED] generally does not sponsor individuals for employment-based visas for this position
• Dedicated, private workspace free from distractions when working from home
• Reliable internet with minimum speeds of 50 MB download and 5 MB upload
• Valid photo identification available at the start of a virtual interview; internal candidates are exempt

🏖️ Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
• Monthly connectivity reimbursement to help offset internet costs
• Opportunity to work fully remotely

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