Digital Experience UX Specialist

Digital Experience (UX) Specialist | Consumer | Sydney (6-month max-term contract)

About the role

The Digital Experience (UX) Specialist will be responsible for developing compelling user experience through customer‑centric interfaces that enhance the brand experience and drive sales and service to an online environment, and delivering signature digital experiences through contemporary user interfaces.

This is a 6-month max-term contract.

Key Accountabilities

• Design and deliver intuitive, user‑centred digital experiences, from discovery and wireframing through to prototyping, testing, and implementation.
• Lead and contribute to digital experience initiatives, from UX enhancements to large‑scale product and platform improvements.
• Define user needs through data, research, and customer insights, aligned to AAL strategic objectives.
• Create and validate concepts through journey maps, wireframes, prototypes, and UI designs in collaboration with technology and product teams.
• Conduct or contribute to user research and usability testing to inform design decisions.
• Continuously optimise user experience and conversion outcomes through experimentation, usability testing, and performance analysis.
• Ensure a consistent [REDACTED] Experience by championing design standards, accessibility, and best practice, alongside clear communication, and stakeholder engagement.
• Apply scalable and modular design principles, aligned with design systems, accessibility standards, and enterprise frameworks.

About You

• Relevant tertiary qualification or equivalent practical experience in UX Design, Human‑Centred Design, Digital Product Design, or a related discipline.
• Demonstrated experience in UX or digital product design roles, with a strong focus on end‑to‑end experience design.
• Strong experience designing end‑to‑end digital user experiences, with a focus on usability and customer outcomes.
• Demonstrated experience working in agile, cross‑functional teams (product, engineering, marketing).
• Exceptional prioritisation and time management skills.
• Strong analytical thinking with a data‑informed approach to decision‑making.
• Experience working across complex digital ecosystems or multi‑channel platforms.
• Understanding of compliance, accessibility, and regulatory considerations in digital experiences.
• Proficiency in UX tools and collaboration platforms; familiarity with analytics and experimentation tools (e.g. GA, Adobe Analytics, Optimizely) is advantageous.

Benefits and perks

• Inclusive culture: supportive, open‑minded team focused on customer outcomes.
• Work‑life balance: flexible, hybrid work arrangements and tailored workplace adjustments where possible.
• Career development: access to mentoring, development and global mobility opportunities, including over 10,000 learning resources.
• Financial and well‑being perks: discounts on [REDACTED] products, retail, tech, and travel, financial wellness initiatives and Employee Share Purchase Program.

Equal Opportunity Employer

[REDACTED] welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.

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