Digital Experience Lead – UX Transformation Lead

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📋 Description

• Lead delivery of the UI/UX workstream for the HCM Platform programme
• Establish and maintain experience governance across the HCM Platform implementation
• Ensure compliance with legal, regulatory, and organisational accessibility requirements, including audit readiness and evidence collection
• Oversee user experience quality across end-to-end HR processes and journeys
• Align stakeholders on HCM Platform capabilities and limitations, managing expectations proactively
• Identify, assess, and mitigate user experience and accessibility risks
• Ensure consistency of employee and manager experiences across the platform
• Collaborate with business, HR, technology, change, and implementation teams to embed UX principles into programme decisions
• Coordinate specialist support from external UX/accessibility SMEs and existing accessibility initiatives
• Ensure solutions are scalable, sustainable, and aligned with long-term employee experience objectives
• Establish accessibility governance and operational ownership for transition to business operations
• Deliver UX inputs into design, testing, change management, communications, and deployment activities

🎯 Requirements

• Senior programme or transformation leader with strong experience leading UX, EX (Employee Experience), or digital experience initiatives
• Proven track record from large-scale HR, HCM, ERP, or digital transformation programmes
• Strong stakeholder management and governance capabilities
• Deep understanding of accessibility standards and compliance requirements
• Ability to challenge design decisions and balance business, technology, regulatory, and user needs
• Experienced in driving adoption, reducing complexity, and improving end-user productivity through user-centred design
• Lithuanian citizenship

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