Design Lead – UX/UI

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📋 Description

• Lead user research activities including usability testing, interviews, and contextual inquiry at regular sprint intervals
• Develop and maintain research plans and share findings with the full team and USDA stakeholders
• Create wireframes, prototypes, and high-fidelity designs for all user-facing features
• Ensure designs meet WCAG 2.1 Level A and AA accessibility standards and Section 508 requirements
• Maintain and apply consistent design patterns across the platform
• Design for USDA customers, federal staff, managers, executives, and the general public
• Produce and deliver Accessibility Conformance Reports based on the latest VPAT template
• Collaborate with developers to ensure designs are implemented accurately
• Conduct content design work to ensure plain language and clarity throughout the platform
• Consider page response time goals under 1.25 seconds to render in design decisions
• Lead design activities for the ERAS Platform as part of a business and IT modernization project supporting a Federal client

🎯 Requirements

• Ability to obtain a Public Trust
• Bachelor's degree in Human-Computer Interaction, Graphic Design, Psychology, Information Science, or a related field required
• Minimum of 5 years of UX/UI design and research experience
• At least 2 years of experience on federal government or large public-sector digital products
• Demonstrated portfolio of user-centered design work, including research artifacts, wireframes, and final design deliverables
• Experience conducting usability testing and translating findings into actionable design improvements
• Experience designing accessible digital products that meet Section 508 and WCAG 2.1 standards
• Background in UX research, interaction design, or visual design
• Experience conducting user research in a government or regulated environment
• Proficiency with design and prototyping tools such as [REDACTED], [REDACTED], or similar
• Strong knowledge of Section 508 and WCAG 2.1 accessibility standards
• Experience working within agile development teams
• Ability to communicate design decisions clearly to technical and non-technical audiences
• Experience with content design and plain language writing for government audiences
• Familiarity with U.S. Web Design System (USWDS) is strongly preferred
• Master's degree is preferred
• [REDACTED] UX Certification or similar UX certifications are a plus
• DHS Trusted Tester certification is preferred

🏖️ Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Paid parental leave
• Life and disability insurance
• Flexible spending accounts
• Commuter benefits
• Tuition reimbursement

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