Design Director - Client Leadership (UX)

[REDACTED] is an AI-first UX design consultancy that has designed complex software for US enterprise healthcare and technology companies since 2011. Our clients, both incumbents and startups, build EHRs, population health and payer platforms, pharmacy workflows, care management and patient engagement products, where getting it wrong has real consequences. We work as an embedded extension of their product teams. Over 1,500 healthcare UX projects and several [REDACTED] later, we are a team of about 25+ designers.

AI is now part of every product and every workflow, so we expect real fluency on both sides: using AI to do better work, and designing AI and agentic experiences that people can trust. That fluency is the baseline. What sets a team apart is the judgement on top of it: understanding the context, making the right calls and standing behind what ships. That is what we hire for and grow at [REDACTED], and we are small enough that every leader shapes how the firm works.

Role Overview

You have led client-facing design teams and accounts, and you want to be measured on the results. We match the level to what you bring.

You may hold a title today like Associate UX Director, Design Director, Senior Manager – UX or Principal UX Consultant. We care less about your title and more about the scope you have actually held.

• Experience: minimum 10 years in UX and design, including at least 4 years leading client-facing design teams
• Location: Remote, within India, with regular overlap with US working hours
• Travel: A core part of the role. We meet our clients in person in the US, and come together across India for events, quarterly leadership offsites and team co-working weeks.
• Reports to: CEO

The role

You are a design leader first. You set the design direction for complex healthcare and enterprise products, raise the quality of the…