Content Designer

About [REDACTED]

[REDACTED] is the world's leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

About the role

[REDACTED] is looking for a Content Designer who thinks in systems and builds with AI, not just someone who writes great copy.

You'll be part of our Content Team, and that's what makes this role unique. Your mission isn't to write everything, it's to build the infrastructure that lets our product squads maintain high content standards on their own: AI-powered tools, scalable writing systems, and clear frameworks.

If you're energized by prompting, tooling, and creating leverage rather than just output, you'll thrive here!

What you'll own

• AI content tooling: You'll design, build, and iterate on internal AI-powered tools that solve real product problems: think tone consistency checkers, error message generators, or claims validation workflows. You'll identify where AI can genuinely save time or improve quality, build it, measure it, and keep improving it. This is less about using off-the-shelf tools and more about shaping how AI fits into our content practice.
• A writing system that scales: You'll consolidate everything we know about how [REDACTED] speaks into a single, actionable writing system: one that product teams can actually use without having to come to you first. That means clear guidelines, useful templates, documentation and training sessions that empowers PMs and Product Designers to make good content decisions autonomously.
• Content quality across features: You'll audit key product features, spot inconsistencies between what users…