21GRAMS - Director, Product Design

At [REDACTED], making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our [REDACTED] culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience [REDACTED].

[REDACTED], a [REDACTED] subsidiary, is an advertising agency born to make healthcare more human. Not just in our work, but in how we conduct business, approach client relationships, and treat each other. We believe in being good to each other and hard on the work, and in creating work that makes a meaningful difference for patients, caregivers, healthcare professionals, and brands.

Job Summary

The Director, Product Design is a senior design leader responsible for setting the product design vision, raising the quality of the work, and building the conditions for teams to deliver cohesive, accessible, and effective digital experiences. This role leads complex engagements across websites, platforms, products, services, and connected ecosystems, translating user needs, brand strategy, business goals, technology constraints, and healthcare requirements into clear experience direction.

This is not solely an execution role. The Director is accountable for design strategy, client leadership, team…