User Experience: The Beginner's Guide v1

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User experience, or UX, has been a buzzword since about 2005. Chances are, you’ve heard of the term, or even have it on your portfolio. But your understanding of what the term “user experience” means might be wrong—or, more accurately, insufficient.

“[User experience] is used by people to say ‘I’m a user experience designer, I design websites’, or ‘I design apps.’ And they have no clue as to what they’re doing, and they think the experience is that simple device, the website, or the app, or who knows what. No! It’s everything—it’s the way you experience the world, it’s the way you experience your life, it’s the way you experience the service. Or, yeah, an app or a computer system. But it’s a system that’s everything.”
Don Norman, pioneer and inventor of the term “user experience”1

Most people fail to see the whole picture of “user experience.” And when you can’t see the forest for the trees, you’re missing a lot of factors that help to create an optimal user experience. That’s why having a comprehensive understanding of the entire umbrella of “user experience” is critical, backed with solid theory—especially since customer intelligence agency Walker predicts that experience will overtake price and product as the key brand differentiator by 20202.

Through this course, you will gain a thorough understanding of the various design principles that come together to create a user’s experience of using a product or service. Through this, you’ll learn how to design a product or service properly, one that will avoid any design pitfalls that blight your competitors’ offerings.

What you will learn

  • Areas of study categorized under the umbrella of “user experience”
  • The separately conceived yet converging design principles established over the last four decades
  • Some of the psychology underlying these principles
  • Key concepts within the subject
  • A number of the cognitive processes underlying human-computer interaction
  • The role of visual perception in the viewing experience
  • Examples of good and bad design to help you avoid common mistakes
  • The importance of usability over aesthetics

Who should take this course

This is a beginner-level course suitable for newcomers and experienced practitioners alike:

  • UX designers looking to boost their work experience with evidence-based theoretical knowledge
  • Project managers who want to build user-centered products that stand out from the competition
  • Software engineers interested in understanding important design concepts such as usability and human-computer interaction
  • Entrepreneurs who want to gain a deep understanding of “user experience” in order to ship the best products
  • Marketers looking to gain a holistic view of what constitutes a user’s experience with a product or brand
  • Newcomers to design who are considering making a switch to UX design

Courses in the Interaction Design Foundation are designed to contain comprehensive, evidence-based content, while ensuring that the learning curve is never too steep. All participants will have the opportunity to share ideas, seek help with tests, and enjoy the social aspects afforded by our open and friendly forum.

Learn and work with a global team of designers

When you take part in this course, you will join a global multidisciplinary team working on the course and the exercises at the same time as you. You will work together to improve your skills and understanding. Your course group will be made up of an incredibly diverse group of professionals, all of whom have the same objective—to become successful designers. It’s your chance to learn, grow, and network with your peers across the planet.

1 Don Norman: The term “UX”, YouTube

2 Customers 2020, Walker

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  • You want to land a job in design – or get a promotion.
  • You want to learn real-world design skills that are valuable in any job and any industry.
  • You want timeless human-centered skills AI cannot replace and turn AI into your superpower.
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Course Overview:

  • Each week, one lesson becomes available.
  • Study flexibly. Take as much time as you want.
  • 90h, 52m over 11 weeks (est.).

Lesson 0: Welcome and Introduction

To be scheduled. Estimated time to complete: 1 hour, 44 mins.

  • In-depth video lesson with experts, animations and templates. 0.1 An Introduction to Courses from IxDF (33 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 0.2 Get Help, Career Advice, and Job Opportunities (6 mins)
  • In-depth video lesson with experts, animations and templates. 0.3 How to Get Your Course Certificate (20 mins)
  • Community-based learning and networking. 0.4 Grow Your Global Network and Build Your Brand (12 mins)

Lesson 1: User Experience: An Introduction and Key Concepts

To be scheduled. Estimated time to complete: 17 hours, 31 mins.

  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 1.1 Welcome to User Experience: The Beginner's Guide (7 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 1.2 The Subject of User Experience (1 hour, 46 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 1.3 What Is Usability? (1 hour, 18 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 1.4 What the #$%@ is UX Design? (20 mins)

Lesson 2: User Interface Design Guidelines

To be scheduled. Estimated time to complete: 13 hours, 21 mins.

  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 2.1 Shneiderman’s Eight Golden Rules Will Help You Design Better Interfaces (51 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 2.2 User Interface Design Guidelines: 10 Rules of Thumb (52 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 2.3 Principle of Consistency and Standards in User Interface Design (52 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 2.4 Visibility of System Status (37 mins)

Lesson 3: The Gestalt Principles of Perceptual Organisation

To be scheduled. Estimated time to complete: 9 hours, 49 mins.

  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 3.1 A Valuable List of Gestalt Principles (11 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 3.2 'Law of Pragnanz' (39 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 3.3 Applying the Laws (37 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 3.4 'Law of Similarity' (37 mins)

Lesson 4: Visual Perception and Colour Vision

To be scheduled. Estimated time to complete: 13 hours, 36 mins.

  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 4.1 Understanding Human Vision (42 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 4.2 The Fovea and Design (8 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 4.3 Anatomy and Function of the Eye (9 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 4.4 Colour Vision (40 mins)

Lesson 5: Usability Considerations

To be scheduled. Estimated time to complete: 14 hours, 55 mins.

  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 5.1 Simply Simplify (31 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 5.2 Simplicity in Design (34 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 5.3 Simplify Task Structure (7 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 5.4 Simplify Navigation (38 mins)

Lesson 6: User Error: Who is to blame?

To be scheduled. Estimated time to complete: 4 hours, 40 mins.

  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 6.1 British Midlands Flight 92 (14 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 6.2 Who is to blame? (1 hour, 10 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 6.3 The USS Vincennes (43 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 6.4 The Air Inter Flight 148 Crash (38 mins)

Lesson 7: Usability Testing and Evaluation

To be scheduled. Estimated time to complete: 8 hours, 30 mins.

  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 7.1 Usability Evaluation (4 hours, 55 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 7.2 Recommended reading (2 mins)
  • Community-based learning and networking. 7.3 The Importance of Usability Testing (7 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 7.4 15 methods for ensuring user acceptance and business success (3 hours, 19 mins)

Lesson 8: Inspection Methods: Practice and Application

To be scheduled. Estimated time to complete: 3 hours, 0 mins.

  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 8.1 Heuristic Evaluation: Usability Inspection Methods (40 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 8.2 Cognitive Walkthrough: Usability Inspection Methods (39 mins)
  • In-depth video lesson with experts, animations and templates. 8.3 User Experience - Future directions of User Experience and Experience Design (1 hour, 8 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 8.4 When to use Which UX Methods (5 mins)

Lesson 9: Usability Testing: Practical Application

To be scheduled. Estimated time to complete: 5 hours, 30 mins.

  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 9.1 Practical Issues: User-Centred Design (36 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 9.2 What are the user's needs? (1 hour, 7 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 9.3 What are the alternative designs? (38 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 9.4 How do I choose an alternative design? (35 mins)

Lesson 10: IxDF Course Certificate and Course Wrap-up

To be scheduled. Estimated time to complete: 13 mins.

  • In-depth video lesson with experts, animations and templates. 10.1 How to Add Your IxDF Certificate to LinkedIn (7 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 10.2 Help Us Help You: Course Evaluation (4 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 10.3 Six Steps to Your Career Success (3 mins)
  • Multimedia lesson: E.g. templates, animations, illustrations, graphs, and text. 10.4 Get Your IxDF Course Certificate (2 mins)

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Veena Sankaranarayanan
Veena Sankaranarayanan
Senior UX designer

I learnt a good deal from various lesson items and design examples. I also appreciate how repeating key topics helped me memorise them and kept me well involved. Thank you.

Evgeni Manov
Evgeni Manov
UX Researcher and Designer

The quality of information provided surprised me!! Good job IDF!! Keep moving forward!

Donato Colatorti
Donato Colatorti
Software Developer

I'm very happy to have concluded this course. I learnt lot of interesting things... so thank you!